Cranfield PSU and Library Services

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Browsing Cranfield PSU and Library Services by Publisher "SCONUL"

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    LibQUAL+ in the UK and Ireland: three years findings and experience.
    (SCONUL, 2005-09) Lock, Selena A.; Town, J. Stephen
    This article gives an overview of the SCONUL LibQUAL + participation, presents some of the overall results of the 2003-5 SCONUL cohorts, and describes some feedback from participants and the lessons learnt from the process.
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    ItemOpen Access
    LibQUAL+ in the UK: a brief report on the SCONUL Pilot.
    (SCONUL, 2003-09) Lock, Selena A.; Town, J. Stephen
    Reports on the pilot year of LibQUAL+ in the UK adopted for trial by SCONUL Libraries. Discusses the implementation of LibQUAL+ and presents feedback from the UK participants. Concludes that the trial was a success and further iterations of the survey should be encouraged and supported.