Staff publications - Barrington Library

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Open Access
LibQUAL+ in the UK and Ireland: three years findings and experience.
(SCONUL, 2005-09) Lock, Selena A.; Town, J. Stephen
This article gives an overview of the SCONUL LibQUAL + participation, presents some of the overall results of the 2003-5 SCONUL cohorts, and describes some feedback from participants and the lessons learnt from the process.
Open Access
LibQUAL+ in the UK and Ireland: three years findings and experience.
(2005-10-26T18:06:01Z) Town, J. Stephen; Lock, Selena A.
This paper reports on the SCONUL participation in the use of the LibQUAL+ survey methodology from 2003 to 2005. It discusses the history of performance measurement in the UK over the past decade and sets LibQUAL+ in the context of current practices. The overall results of the SCONUL consortiums from 2003, 2004 and 2005 are presented and discussed. Feedback from the participants over the three years is also presented proving incite into how the LibQUAL+ survey has been implemented in higher education institutions within UK and Ireland.
Open Access
LibQUAL+ in the UK: a brief report on the SCONUL Pilot.
(SCONUL, 2003-09) Lock, Selena A.; Town, J. Stephen
Reports on the pilot year of LibQUAL+ in the UK adopted for trial by SCONUL Libraries. Discusses the implementation of LibQUAL+ and presents feedback from the UK participants. Concludes that the trial was a success and further iterations of the survey should be encouraged and supported.