Bourne, Mike2011-05-172011-05-172008-12-01Mike Bourne, Performance measurement: learning from the past and projecting the future, Measuring Business Excellence, 2008, Volume 12, Issue 4, Pages 67-721368-3047http://dx.doi.org/10.1108/13683040810919971http://dspace.lib.cranfield.ac.uk/handle/1826/4307Abstract Purpose – This paper aims to review the developments in performance measurement over the last 20 years, reflecting on the past and projecting into the future. Design/methodology/approach – The author presents a personal reflection on research and practice. Findings – The paper identifies seven issues for management, seven issues for research and three enduring dilemmas. Originality/value – The paper highlights a number of areas where developments from academic and practitioner co-creation have not been widely adopted in pen-UKBusiness performancePerformance measuresBalanced scorecardArticle