Derogation from procedure in turbulent environments : discretionary action as a collective compretence of teams in high reliability organizations

Young, Malcolm2005-11-232005-11-232003http://hdl.handle.net/1826/3831963 bytes251090 bytestext/plainapplication/pdfen-UKDerogation from procedure in turbulent environments : discretionary action as a collective compretence of teams in high reliability organizationsWorking Paper