Surbier, L.Alpan, G.Blanco, E.Rajkumar RoyEssam Shehab2009-10-012009-10-0120092009-03-31L. Surbier, G. Alpan, E. Blanco, Contribution of two diagnosis tools to support interface situation during production launch, Proceedings of the 19th CIRP Design Conference – Competitive Design, Cranfield University, 30-31 March 2009, pp331978-0-9557436-4-1http://hdl.handle.net/1826/3723Organised by: Cranfield UniversityFirms are urged to constantly introduce new products. Hence, the New Product Development process should be mastered, especially its final phase, the production launch. This paper addresses the critical issue of the information exchange during production launch. Two diagnosis tools considering production launch as a key interface are presented. They permit to examine the information flows, to highlight their weaknesses and hence to find solutions for further improvements. This paper also presents the results of a case study where the diagnosis tools were implemented during a switchgear development project.enCopyright: Cranfield University 2009New Product DevelopmentProduction Start-upInformation exchangeIntermediary objectsConference paper