Harris, Don2006-04-202006-04-202006Harris D. (2006) The influence of human factors on operational efficiency. Aircraft Engineering and Aerospace Technology, Volume 78, Issue 1, pp. 20-250002-2667http://hdl.handle.net/1826/1035http://dx.doi.org/10.1108/17488840610639645This paper adopts a socio-technical systems approach is taken to examine how airline operational efficiency can be enhanced from a human factors perspective. Four case studies are examined from this viewpoint: increasing operating efficiency on the airport ramp; increasing efficiency through flight crew rostering; increasing efficiency by promoting direct routing; and increasing efficiency through greater flight deck automation. It is argued that the increases in operational efficiency (which is taken to be almost synonymous with cost) taking solely a human factors perspective will be minimal. To truly enhance operating efficiency the human component in any system cannot be examined in isolation from all other components.127460 bytesapplication/pdfenArticle