Durugbo, ChristopherTiwari, AshutoshAlcock, Jeffrey R.2012-06-182012-06-182011-02-28C. Durugbo, A. Tiwari, J.R. Alcock. A review of information flow diagrammatic models for product-service systems. International Journal of Advanced Manufacturing Technology, 2011, Volume 52, Issue 9-11, pp1193-1208.0268-3768http://dx.doi.org/10.1007/s00170-010-2765-5http://dspace.lib.cranfield.ac.uk/handle/1826/5403A product-service system (PSS) is a combination of products and services to create value for both customers and manufacturers. Modelling a PSS based on function orientation offers a useful way to distinguish system inputs and outputs with regards to how data are consumed and information is used, i.e. information flow. This article presents a review of diagrammatic information flow tools, which are designed to describe a system through its functions. The origin, concept and applications of these tools are investigated, followed by an analysis of information flow modelling with regards to key PSS properties. A case study of selection laser melting technology implemented as PSS will then be used to show the application of information flow modelling for PSS design. A discussion based on the usefulness of the tools in modelling the key elements of PSS and possible future research directions are also presented.Article