Harrison, AlanGodsell, JanetSkipworth, HeatherWong, Chee YewJulien, DenyseAchimugu, Nemile2013-07-312013-07-312007-01Alan Harrison, Janet Godsell, Heather Skipworth, Chee Yew Wong, Denyse Julien and Nemile Achimugu, Developing Supply Chain Strategy: Balancing Shareholder and Customer Value - A Management Guide, Cranfield University, 2007.http://dspace.lib.cranfield.ac.uk/handle/1826/8008enDeveloping Supply Chain Strategy: Balancing Shareholder and Customer Value - A Management GuideReport