Akiyama, Y.Shimomura, Y.Arai, T.Rajkumar RoyEssam Shehab2009-08-212009-08-2120092009-04-01Y. Akiyama, Y. Shimomura, T. Arai, A Method of Supporting Conflict Resolution for Designing Services, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp54978-0-9557436-5-8http://hdl.handle.net/1826/3614Organised by: Cranfield UniversityRecently, the importance of service has been emphasized in various industries. However, few studies have focused on service design in spite of its great relevance. This paper proposes a methodology for service design, which enables designers to determine existing conflicts in design solutions and obtain basic strategies to solve them using computers. Two different approaches for detecting conflicts are proposed; one is the use of lexical expressions of functions, and the other involves the ranges of design parameters. At the end, the verification of the proposed methodology is carried out through application to an existing case.enCopyright: Cranfield University, 2009Service EngineeringDesign SupportCADConference paper