Browsing by Author "Prieto Pastor, Isabel"

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    The role of knowledge resources in managing project complexity
    (2017-04-28) Swart, Juani; Turner, Neil; Maylor, Harvey; Prieto Pastor, Isabel; Martín Cruz, Natalia
    In this paper we consider the nature of project complexity and draw on current literature to make the argument that we do not yet understand fully which resources managers draw on and how they then respond to the range of complexities they face. We consider the role of knowledge resources underpinning complexity responses, and ask the research question "What is the role of knowledge resources in managing project complexity?" We then summarise the empirical work we have undertaken to date in investigating this. Looking at the aerospace industry, we find a range of responses to different forms of complexity, drawing on important human, social and organizational capital.
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    The role of social capital in project managers’ responses to complexities
    (European Academy of Management (EURAM), 2024-06-28) Turner, Neil; Maylor, Harvey; Swart, Juani; Prieto Pastor, Isabel; Cruz, Natalia
    Social capital has been demonstrated to be an important commodity for managers in project-based operations. This paper examines the role of social capital in the work of 36 managers from three engineering firms, using qualitative case data. We ask the research question ‘How is Social Capital used by Project Managers in responding to complexities?’ We derive an improved understanding of how social capital is used in responding to their context. To do this, we draw on two established bodies of work. First, we use the lived experience of the complexity faced by the managers to describe the context. Secondly, we use social capital theory to examine what elements of social capital are employed in response. The interchange between these is initially framed with ‘contextual complexities’ as stimulus and the 'social capital employed’ as response. Our findings show the temporal dynamics of complexity, whereby responses are not isolated but dependent upon both recent experience and expectations of future events. We also show the importance of social relationships in developing valuable recursive patterns of interaction in the project context.