Browsing by Author "Raffin, M."

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    Collaboration on risk management: the governance of a non-potable water reuse scheme in London
    (Elsevier, 2017-07-13) Goodwin, Daniel; Jeffrey, Paul; Cook, H.; Raffin, M.
    Ageing water infrastructure and population growth, issues that are characteristic of megacities, are likely to exacerbate water supply deficits in London. To address this threat, wastewater reclamation and non-potable reuse can potentially close the supply-demand gap without impacting on environmental water bodies. There is a need to understand the types of challenges that diverse stakeholders face in relation to the governance of NPR schemes, and how those challenges might be addressed in a megacity context. A case study is used to explore these challenges for an operational sewer mining scheme in London, where reclaimed non-potable water is used for irrigation and toilet flushing at the site of the London 2012 Olympic Park. Through qualitative analysis of interview and document data, the results highlight that collaboration and learning opportunities are perceived as necessary to improve scheme governance. The findings indicate that formal and informal engagement activities centred on risk management can support the development of common understandings, build important inter-stakeholder relationships and help maintain trust. Non-potable reuse can contribute to the resilience of megacities through infrastructure diversification, but its feasibility will depend on the willingness of stakeholders to participate and continually negotiate new risk management practices.
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    Informing public attitudes to non-potable water reuse – The impact of message framing
    (Elsevier, 2018-08-04) Goodwin, Daniel; Raffin, M.; Jeffrey, Paul; Smith, Heather M.
    Water reuse is of increasing relevance for water-stressed regions but is often considered a contentious option. Research has shown that providing the public with information about reuse options can impact positively on its acceptability, although such impacts can be confined to specific groups. In this context, there is growing interest in understanding the impact of different forms and mechanisms of communication with the public around reuse. This contribution has investigated the use of video animations to communicate the safety of non-potable recycled water schemes. The aim of this study was to evaluate how different ways of framing messages about the safety of recycled water might impact on public attitudes. Participants were recruited in London (n = 689), UK, and randomly allocated to test and control groups, with the former being exposed to one of four video animations that used different frames to convey messages about recycled water safety. Surveys collected pre- and post-video message responses for dependent variables including the general acceptance of diverse non-potable recycled water uses, risk perceptions and trust. The findings complement existing knowledge on the impacts of different types of messaging on public attitudes to reuse schemes with important evidence for the positive impact of water safety communications framed in terms of compliance with water quality requirements. Contrarily, a positive attitudinal impact was not evident for safety message framed in terms of the selection of water treatment technology to remove contaminants nor in terms of non-potable water risks relative to other every-day risks. The results are of value to water resource planners looking to develop communication resources, as part of more comprehensive public engagement strategies, for improving perceptions of water reuse. Importantly, the findings help isolate the effects of specific message frames, and inform the debate on whether an increased understanding of risk positively or negatively influences willingness to support water reuse schemes.
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    Stakeholder evaluations of risk interventions for non-potable recycled water schemes: a case study
    (Elsevier, 2019-04-06) Goodwin, D.; Raffin, M.; Jeffrey, Paul; Smith, Heather M.
    Non-potable recycled water schemes can benefit sustainable urban water management through reducing demand for drinking water and mitigating environmental loadings through the provision of advanced wastewater treatment. However, scheme feasibility can be diminished by high capital and operating costs which can be elevated by perceptions of health risks and subsequently overly cautious risk reduction measures. Conversely, a failure to anticipate the risk management expectations of stakeholders can undermine scheme feasibility through insufficient demand for recycled water. The aim of this study was to explore how stakeholders' perceptions and preferences for risk management and recycled water end-uses might influence scheme design. Using a case study scheme in London, four risk management intervention scenarios and six alternative end uses were evaluated using a stochastic PROMETHEE-based method that incorporated quantitative microbial risk assessment and stakeholder criteria weights together with an attitudinal survey of stakeholders' risk perceptions. Through pair-wise criteria judgements, results showed that stakeholders prioritised health risk reductions which led to the more conservative management intervention of adding water treatment processes being ranked the highest. In contrast, responses to the attitudinal survey indicated that the stakeholders favoured maintaining the case study's existing levels of risk control but with more stakeholder engagement. The findings highlighted potential benefits of understanding risk perceptions associated with different design options and contrasting these with multi-criteria model results. Extrapolating from these findings, future research could explore potential challenges and benefits of providing flexibility in scheme designs to appeal to a wider range of stakeholder needs as well as being more adaptable to future social, environmental or economic challenges. The study concludes that contemporary risk management guidance would benefit from more explicitly outlining constructive ways to engage stakeholders in scheme evaluation.