Browsing by Author "Rose, Tim"

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    Aspirational toilet user experiences: translating latent user needs into aspirational user experiences.
    (2018-01) Larsson, Jake; Williams, Leon; Rose, Tim
    What makes a product user experience aspirational? What do people truly want from their products? The aim of this research is to assess the implementation of latent needs to design an innovative aspirational product user experience. The thesis details reflective action-based research on the study of the design of an aspirational toilet user experience; a taboo subject that has little to no aspiration attributed to it. Toilets have not changed in the past 200 years and arguably the user experience is not considered aspirational. The reflections on an admittedly extreme case could in turn have implications for the other practitioners. Latent needs were elicited from 77 households in Kumasi Ghana to understand the motivations for acquiring a toilet while latent needs of the user experience were gathered from hackers online. The results suggest that the negative ‘shut away’ nature of a toilet means people do not attribute value to them while there is a universal fear of the invisibility of disease. The study resulted in the construction of a wellbeing monitoring toilet prototype that would change the meaning people attribute to toilets while beginning to satisfy the fear of disease. A final test was arranged where the improved user experience is shown to be more valuable and aspirational to users by questionnaire because the new concept affords new meaning beyond the utility that toilets currently provide. The reflections on the case study suggest that when implementing latent needs in the design of an aspirational product user experience, it is worth considering that what users say is not what they do and meaning is a dimension of innovation that is as important as technology.
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    Titanium aluminium nitride and titanium boride multilayer coatings designed to combat tool wear
    (MDPI, 2017-12-28) Rao, Jeff; Sharma, Amit; Rose, Tim
    The lifetimes and the premature wear of machining tools impact on manufacturing efficiencies and productivities. A significant proportion of machining tool damage can be attributed to component wear. Here, titanium aluminium nitride (TiAlN) multi-layered with titanium diboride (TiB2) prepared by PVD (Physical Vapour Deposition) sputtering onto H-13 substrates are studied as potential wear-resistant coatings for forging die applications. The TiB2 content has been altered and two-sets of coating systems with a bilayer thickness either less than or greater than 1 μm are investigated by tribological and microstructural analysis. XRD analysis of the multilayers reveals the coatings to be predominately dominated by the TiAlN (200) peak, with additional peaks of TiN (200) and Ti (101) at a TiB2 content of 9%. Progressive loads increasing to 100 N enabled the friction coefficients and the coating failure at a critical load to be determined. Friction coefficients of around 0.2 have been measured in a coating containing 9% TiB2 at critical loads of approximately 70 N. Bi-directional wear tests reveal that bilayers with thicknesses greater than 1 μm have frictional coefficients that are approximately 50% lower than those where the bilayer is less than 1 μm. This is due to the greater ability of thicker bilayers to uniformly distribute the stress within the layers. There are two observed frictional coefficient regimes corresponding to a lower and higher rate of material loss. At the lower regime, with TiB2 contents below 20%, material loss occurs mainly via delamination between the layers, whilst at compositions above this, material loss occurs via a break-up of material into finer particles that in combination with the higher loads results in greater material loss. The measured wear scar volumes for the TiAlN/TiB2 multilayer coatings are approximately three times lower than those measured on the substrate, thus validating the increased wear resistance offered by these composite coatings.