LibQUAL+ in the UK and Ireland: three years findings and experience.
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Authors
Lock, Selena A.
Town, J. Stephen
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ISSN
1745-5782 (print)
1745-5790 (online)
1745-5790 (online)
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Citation
Selena A. Lock and J. Stephen Town, LibQUAL+ in the UK and Ireland: three years findings and experience, SCONUL Focus, Number 35, September 2005.
Abstract
This article gives an overview of the SCONUL LibQUAL + participation, presents some of the overall results of the 2003-5 SCONUL cohorts, and describes some feedback from participants and the lessons learnt from the process.
Description
Software Description
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Github
Keywords
LibQUAL+, Performance measurement, User surveys, Library service quality