Managing complex projects
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2026-02-22
Authors
Turner, Neil
Davis, Kate
Cantarelli, Chantal C.
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Turner N, Davis K, Cantarelli C. (2024) Chapter 7: Managing complex projects. In: Serrador, P. ed., 2024. Mastering project leadership: insights from the research. CRC Press. Boca Raton
Abstract
Complexity is an issue that affects all projects. Project managers know this, but it can be difficult to express the realities they face in a language that others can easily grasp. In this chapter we draw on research that identifies three different kinds of project complexity – structural, socio-political, and emergent, and look at practical response techniques to these.
We offer a complexity framework to help managers deal with these challenges. We then show how this can be used both as a problem-solving tool, and also as a method to draw out lessons learned at gate reviews or at the completion of the work.
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Computer Science, Economics, Finance, Business & Industry, Engineering & Technology
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Attribution-NonCommercial-NoDerivatives 4.0 International