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SoM Working and Occasional Papers
Customer support and product innovation : three exploratory case studies
Customer support and product innovation : three exploratory case studies
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SWP1098.pdf
(2.83 MB)
Date published
1998-01-01T00:00:00Z
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Authors
Goffin, Keith
New, Colin
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Working paper
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http://dspace.lib.cranfield.ac.uk/handle/1826/378
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SoM Working and Occasional Papers
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