Managing the retail return nightmare

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Managing_the_retail_return_nightmare.pdf (6.25 MB)

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2011-09-01T00:00:00Z

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Bernon, Mike

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Cranfield University School of Management

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1474-1199

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http://dspace.lib.cranfield.ac.uk/handle/1826/6479

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Mike Bernon, Managing the retail return nightmare, Management Focus, Issue 31, Autumn 2011, Pages 12-13

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