The impact of culture on performance measurement in the context of supply chain management: a systematic review

This paper conducts a systematic literature review on the literature body of performance measurement and cultural study in the context of supply chain management with two review purposes. Firstly, this paper aims to examine the key ideas, concepts, theoretic arguments, and methodologies existing in this research. field. The second aim of this. paper is to record and reflect the whole process of the systematic literature review on the topic. Using the review protocol to direct and audit the process, this paper tries to justify the transparency of and the traceability to the researcher's actions, decisions and selected criteria in the progress of the literature review. The outcome of the systematic review is twofold. Through a systematic approach,. the literature review first contributes a research knowledge structure to analyze the critical elem,ents in supply chain performance measurement. Then based on this conceptual framework, the cultural factors affecting supply chain performance are comprehensively recognized and evaluated. Thus an in-depth understanding of the potential impact of culture on supply chain performance measurement is a second contribution. The dissertation is composed of five chapters. Chapter I introduces the background of the topic, the research questions, and the review objectives of this paper based on what needs to be reviewed in the literature. Chapter II explains the methodology applied in this paper, with the emphasis on the rationale and the process of the review. Chapter III uses an evidence-based approach to report the findings from the descriptive and thematic analysis. Chapter IV continues to cross-examine these finding and answer the research questions raised in the first chapter. The conclusion and implications of this paper are presented in Chapter V.